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United States Postal Service


Country United States
State Indiana
City Huntington
Address 330 W Market St
Phone 260-356-0920
Website https://usps.com/

United States Postal Service Reviews

  • Mar 7, 2018

Two boxes mailed from NM to CA:

First box is a reused regular size Amazon box, weighing 4 lbs., 0.80 oz = $9.56

Second box is easily less than 1/3 the size and weighs 1 lb., 3.60 oz = $9.56

→Photo of price gouging receipt attached.

This isn't the first time this has happened and I am sick of your price gouging. It is bad enough having to pay close to one hundred dollars a year for a PO Box smaller than a loaf of bread. When the American people finally wake up and decide it is time for open competition of mail services, you will only have a century of your own mismanagement followed by this type of price gouging to blame.

I intend to write our state Senators and Congress as well because your federally supported monopoly offers a result no better than that of the American people paying to bail out the automakers after their decades of mismanagement and price gouging.

-They should be ashamed.

  • Dec 21, 2017

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USPS failed to deliever express priority mail to Russia, with 3-5 business days delivery. it is already 3 weeks and nothing delivered, i paid 50$ for shipment with tracking. Customer service just opened case and no other action. Stay away from USPS, they dont deliever what they promise. Nobody can say where the mail. Tracking ek049436944us

  • Oct 25, 2017

Received a phone call that they were unable to ship a package to our business. Problem with the mailing label. Started out by saing they were with the USPS. Then they transfer the call to Kara to verify what was in the package. She said the package was from USSP and "probably contained a sports jersy, gloves, catalog and other promotial items, totally free". Asking a lot of questions about my business. Continually trying to get me to say yes.

  • Oct 12, 2017

Dear Friends, our charity IAMHopeNow received its first donation, a 1961 Pontiac Bonneville valued at between $100-$170K,000.

We sent the title via Priority Mail with signature delivery to the Kalispell, Montana Treasurer's office.

USPS attempted to deliver to a Government agency on Saturday 9-30-2017 when it was closed. Then never attempted a redelivery.

On 10-5-2017, USPS was contacted and a slight address correction was made (#2, to 2nd Floor). On the 6th and until today the 11th, no delivery was even attempted to be made. We have been on hold for 25 minutes twice, 45 minutes, today we have a hold time of 1 hour+. Currently, I have been on hold for 30 minutes.

I have no way to redirect the package online, no way to reach an operator. NOTHING.

So if you have an important document and you cannot send it Fedex, DHL or UPS and must use the United States Postal Service, I have a free alternative service that has the same outcome that will not leave you hanging...no envelope required..and here it is:

FLUSH TWICE RAPID DELIVERY, AVAILABLE AT YOUR LOCAL COMMODE. Properly tear your vital document in small pieces, place in the lavatory. Flush once. Once complete flush again. There you have it, you will never see your document again, for sure. Now wasn't that easier than paying for a USPS.com shipping label, putting it in a USPS envelope then delivering it to a mailbox, and worrying about whether it will arrive at the addressee?

  • Aug 23, 2017

On august the first i mailed two letters both containing money orders one to capital one for $150.00 the othe to fingerhut $80.00 neither one of them reached its destination.i mailed them at the same time same location the bexley post office.please help me for absolutely nobody will! thank you titozamora59

  • Aug 16, 2017

I have emailed and called the post office several times about the same situation and still, nothing has been done to correct the problem. I live in an apartment complex on the 1st floor no more than 20 to 30 feet directly in front of the mail boxes on the inside of the building. The carriers come by and drop the yellow slip in the box and keep going. There is no delivery attempt at all so my packages just sit there until I can get someone to go and get it for me or they have to send it back. I tried contacting a supervisor about it and I called the 800 customer service department and they had me on hold for 40 something minutes and still didn't get the help I needed. I'm going to get in contact with a lawyer to see if there is some kind of legal action that I can take against them because this is wrong and I'm tired of it.

  • Feb 9, 2017

The Golden Post office on Johnson Road will not pay insurance damage claims

MY DAMAGE CLAIM WAS DENIED....BARBARA SAYS "THERE IS NO VISIBLE DAMAGE TO THE SHIPPING CONTAINER"

Does anyone else see damage to the shipping container?

Call Barbara at the Golden Post Office at 303-445-8990 and ask why she doesn't honor insurance claims when a box like this shows obvious damage.

Let the people all ban together and help stop this abuse inside the postal service!!!!

  • Feb 2, 2017

I have noticed the same happening to me, here in Groveport, the same thing happening. Last September I did not receive a birthday card, check in tow, nor a Christmas card, also check inside. Although the checks were never cashed, I still didn't receive cards or checks. In addition, the gas company is threatening to cut off our gas because we haven't been paying. It's really hard to pay; however, if you have not received any bills, which I have not. I question, now, just how much mail we do NOT receive, where it is going, and if this person/people are going to pay me back. At this point, we are talking grand larceny, since total amount stolen is over $500? Please check this out for us. We are not a rich family. I am on permanent and total S.S. Disability and don 't make much money. My husband is working 2 jobs, and it is still EXTREMELY difficult to pay our bills. These people need to be put in jail and pay back the money to the people, such as our family, the money that has been stolen! These are supposed to be trustworthy people, but I think not. In addition, we seem to have a different mail collector every day. To me, this just creates more chaos on top of an already unprofessional and chaotic environment!

See report above, already written. To sum up: The post office in Groveport, OH, in which town my family and i live, are not delivering all of our mail. Since September, 2015, I know I have not received birthday or Christmas cards, both containing checks, from my mother in Nevada. They were not cashed. I just didn't receive the cards or checks. In addition, we did not receive our last gas bill and the gas company is going to shut off our gas! We are not well off, and we cannot afford the gas bill right now; therefore, I expect it is going to get terribly cold for us! I saw a story of the very same nature on 'Six on Your Side,' in which Bexley (?) residents were not receiving their mail! Please help!

  • Jan 30, 2017

Back in July 2016, I had ordered some pills online. I was tracking my item online & got a notification that it had been delivered on a Monday. I went to my local post office to check my post office box to see if it was there. It was not there. I asked the woman who works at my post office is there package for me. That day and the next day on Tuesday she said that there is no package. What is worse than that is that she did not even try to go look for it. I called the company and see what is the problem. They confirmed that it was delivered on Monday. When I had told her that on Tuesday, she still said that there is no package. I called the post office's national number and complained about it. I told them everything that happened. They kept giving me a case # and had people returning my calls and investigating what is happening. The manager at the post office in my town lied and told them that the woman searched for my items when I asked her for it. The manager even called me and trying to tell me that her worker did try to look for it. I told her that it is a lie and there was witnesses there to confirm it. She said that that is besides the point, and I should call the company and explained what happened and see if they can give me another one. The people on the national number told me to do the same thing. I e-mailed the company who sent me the pills and told them what had happened. As they perfectly stated, they would not do that since it did not get lost on there end (which makes sense & what I understand). Someone who is over the national post office in my state even went to the local post office in my town and investigated. They said that they went & looked and send that the item was scanned. I kept telling them that I did not get it. When I called the person back who was over things like that in my state and to see what is going on, she told me since the item that I ordered did not have insurance on it, there is nothing that they can do about it. Even though it was there fault that my item got lost, they would not pay to replace it.

  • Jan 18, 2017

I posted a package on October 3, 2016 and to this day the package didnt arrive at destination or wasnt found by USPS. The tracking number is 9534615263856277047303.

I asked them via website what happened but they dont answer me.

  • Dec 30, 2016

The pittsburgh pa post office caused me a mild heart attack and still not looking into why I'm not getting my mail and where are the mail I got my mail for two weeks but. nothing after. they don't care .please help me to talk with them .I'm so depressed because they are violating me for what reason I don't know but I always show proof have no problem with that but they would rather play with y. Mail. at pgh pa if I

  • Dec 8, 2016

Our local post office, Jose Marti Branch, at 425 NW 27th Ave, Miami, FL 33125, has been falsifying on-line tracking/delivery status data. As of late, since 12/13/16, their carriers have not been turning up to make their delvieries on a timely or daily basis. To cver their tracks, this Branch falsifies the tracking data by marking the package or packages as "Attempted to deliver . notice left", which is a downright like.

After filing a Re-Delivery request for one package, this branch marked the shipment as delivered, when no package was left at the time the on-line data was posted - another downright lie. The driver finally turned up hours later - after 6 PM.

Now I'm chasing yet another package in which this branch pulled the exact same stunt as they did on the first one - including falsifying thier records with a fake "notice left". I've spoken to our local Consumer Affairs office and they're apparently just as lazy and useless as the Jose Marti Branch is - no wonder nothing ever gets done or resolved in a proper, professional manner!

This is nothing new ... this is the normal business habits I've experienced with the Jose Marti Branch. After numerous phone calls and emails to the head USPS office, I'm still unable to sort out all this on-going nonsense.

  • Dec 7, 2016

Ray Charles Station / West Adams Needs A Lot Of Drastic Improvements

This Has Got To Be The Worst Ray Charles Station/West Adams 90016 Post Offices Around!

Regarding: USPS Tracking # 23151470000041624468

Around Saturday, November 26, 2016, I received another Pink Slip Form #3849 Delivery Notice to pick up a parcel and once again, the sender's name was purposely and deliberately Not Written On The Pink Slip.

I can Not Reiterate On How Many Times I Contacted Ms. Hall, the Station Manager at (323) 933-1471 to make a Proper Arrangement to have the package dropped off, but Always Unsuccessfully!

When I had several conversations with her, I told her that I would print and sign my name and write in my home mailing address on the Pink Slip and leave it on top of my mailbox in order for her carrier to pick up and drop off my parcel in which was Never Done!

Instead the Postal Carrier just Ignored My Pink Slip and just kept on leaving more pink slips inside the mailbox.

Furthermore, during my last conversation with Ms. Hall which was on Friday, December 2, 2016, she gave me instructions to go online and make a re-delivery attempt in which I did and was told that the postal carrier would drop off the package back on Saturday, December 3, 2016. Sadly that Never Happened!

When it did Not Happen, I contacted the post office almost immediately and was told that the postal carrier will Not Drop Off The Package regardless of whether I sign and fill in the Pink Slip and Leave It On My Mailbox Or Not!

I was then told to come back to the Ray Charles Station / West Adams, 4960 West Washington Boulevard, Los Angeles, California 90016 Post Office on Monday, December 5, 2016 and bring with me my Pink Slip and pick up my package on that date.

Well the situation gets only Worst!

Therefore, back on Monday, December 5th, 2016, when I went inside the Post Office with my Pink Slip that I presented, I was told that the Package Is No Longer Waiting For Me At The Post Office and was On Its' Way Back To The Sender!

I was also told that they Only Hold The Package For Five (5) Days And That Is All!

For Your Information: Being Given And Fed Lies, Games and Purposeful Misinformation is Totally Disgusting, Dishonest and Highly Unacceptable!

All That I Wanted Was My Package In The First Place And I Followed The Instructions Of Leaving The Pink Slip On The Mailbox Signed And Filled Out and then the Mail Courier Purposely And Deliberately Ignored It!

Then after speaking with Ms. Hall, the Station Manager, I followed her Rules and had arranged for a New Delivery Date For The Very Next Day After Going On To Their Website To Process The Request which Never Happened because it was Never Redelivered!

Then I go inside the Post Office since those were the Last Instructions from the Last United States Postal Representative Whom I Had Spoken to bring in the Pink Slip and Pick Up The Package in which the Package Was No Longer There!

How Would You Feel If You Went Through All Of The Hoops, Chains and Whistles Only To End Up Nowhere In Trying To Pick Up Your Package?

Now The Package Is Going Back To The Sender In Florida For Invalid Reasons!

I Will Never Get To Pick Up And/Or Receive My Package Now Because As Of Wednesday, December 7, 2016, I will be on a Flight One Way To Buenos Aires, Argentina for about Eight (8) Months In Order To Finish A Promotional, Research Project With Tourism In Promoting The Country!

Yes, I Have More Than Every Right To Be Angry And Pissed Off And Upset!

I do Not Trust The United States Postal Service Any Longer!

If this would have been with United Parcel Service, DHL or Federal Express, then this would have

  • Oct 26, 2016

I operate a small web design firm out of my home in Naples, FL

One more than one occassion the post office decided to withhold mail that was not addressed to my name, although the address was valid.

One time they stopped ALL my mail because I did not fill out their card to tell them who lives with me.

IT IS NOT THEIR BUSINESS!!!!

These CRIMINALS once again have withheld my mail except I did not find out for 3 weeks.

Because of their stupidity and invasion of my privacy and interfering with mail delivery, I have to pay extra in fees per week to conduct business.

I ordered an additional debit card for a person that works with me to streamline operations.

The USPS has decided since the mail did not have my name, it must be fraud I am committing.

They have decided I am attempting to commit identity fraud, no investigation, absolutely no reason in my entire history for this, no complaints against me or my business, no law enforcement intervention - the low IQ carrier or moron at the postal center chose, in their infinite wisdom to not deliver my mail, causing me additional problems and stress.

They did not even have the decency to alert me of their action and give me an opportunity to rectify the confusion.

It is none of their business what I do.

However, if they asked nicely, I could have easily provided evidence to support that debit card.

By the way post office - it is a known fact the government employs morons and criminals. PayPal has validated me and found me to be credible and credit worthy. Their vetting process is 100x more than you can ever offer.

I will be getting a UPS box

All my mail will go there - do not use the USPS - criminals criminals criminals -

This location is so vicious too - they have massive attitudes - because they are not held to any standard they are free to do as they wish and RipOff hard working people.

I had enough!

  • Aug 31, 2016

The prices the postal service charges for packages are completely unfair. They also deliver damaged items that they have demaded you pay extra for them NOT to DAMAGE "insurance". The effort it takes to get your money if an item is damaged is insane. They ship it off possibly damaging it further, the post master determines how much you get if anything. Also you have to pay them extra to make sure they DELIVER the item, shouldnt that be assumed ? It should also be assumed if you mark fragile, your package won't be treated like a football. As I have been told that a worker having a bad day will throw packages marked fragile, attempting to break them. I peronally have had packages lost damaged stolen undelivered or taken forever to deliver, returned from coast to coast because it was short 1 dollar on postage. I had a package delivered with a $1000 item in it so badly beat up, the item inside was broken beyond repair, there is no excuse, this package was adequately wrapped, holes had been punched in the box all the way through the padding to the item. I was told if it was broken to ship it back for a refund, return shipping was 100 dollars. The CARRIER was sweating profusely and had his SHIRT open wide to see his entire chest, totally unprofessional.

why do we have to pay extra to make sure that our items arrive and arrive safely ? that should be assumed and included since the prices are extreme for delivery nowadays. Any way thie USPS sucks. I also had a 400 dollar item, arrived broken, it was triple boxed and padded inside each layer. It cost 75 dollars to send it snce it was so large having nested boxes, upon arriving, it took me 20 minutes to get to the item due to the extensive wrapping, before shipping the pictures of the iem showed it in perfect condition, inside it was broken from being kicked or thrown and the ousde box was black scuffed and smashed. Obviously abused, I was told I needed to note the damage on delivery, TELL ME what carrier is going to wait 20 minutes for yu to see if damage has occurred, NONE and you know it. They won't wait 1 minute. I have had packaes with expensive items left on my porch for anyone to take with signature delivery required. What excuse can USPS offer for all this BS ???

Bottom line, USPS rips you off and there is almost nothing you can do about it, you are literally gambling when you put anything into their hands.

A teller once denied me one piece of tape requiring me to buy tape and this was backed by the post master. just wanted to secure the package a wee bit more having Paid PRIORITY PRICE. Then I noticed the same teller help another customer wrap an entire package, WTF !!! The only difference between us was color and sex. I will not tell you which. Since discrimination is discrimination.

I challenge you to jusrify this USPS crap, its going to be lame, I wouldnt advise you to try. This is from years of experience with the postal service. They simply suck and know you really don't have much choice since the items you send cant be afforded to send for more than the item is worth. Which is frequent at todays prices. Fedex is more and UPS is more too. While your package may arrive, you might as well not bother, the person should just buy the item locally if possible. So basically you afre stcuk with a buch of crap that has been taxed ten times, shipped 2 or three times, charged ebay and paypal fees, etc, who made the money ??? Not you as a buyer, and as a seller you are ripped off obviously too.

WHO WILL HELP US TO GET WHAT WE PAY FOR ?? How do I ever break even ?

  • Jul 27, 2016

My name is Ely Samuel. My location is New York, NY . I am a rather casual seller on ebay. I also sell directly to clients via paypal website. I am creating this report because it seems rather obvious that there's a problem with mail theft in the state of Missouri. After filing a complaint with USPS (Unfortunately, the package did not quality for a claim since I didn't use Priority Mail/and or insurance) on May 2016, for USPS tracking label: 9402109699937755062210. Weeks later, I received a letter from the Hazelwood, MO distrubution center stating that the label was recovered but the missing contents (gift card & coupons) of the package wasn't. How come I received a letter from Hazelwood, MO when according to the information for the tracking number, it never left New York, NY 10199 location? Although the destination of the package was heading too:

Mary Coleman

Potosi, MO

This raised a red flag for me. Neverthelesss, the letter of apology suggested to fill out a form and send it to the Mail Recover Center in Atlanta, GA 30378.

On July 13, 2016, I received a letter of apology from the Mail Recovery center with a reference search Id#346322 stating that the package has not ben recovered as of yet and if the package is retrieved; it will be forwaded to the address I provided on label. That case went unresolved. I went ahead and refunded the buyer for this transaction ($110) and suffered the financial loss on this one. Unfortunately, In my innocence, I dealt with this client earlier this week.

On July 19, 2016, the buyer went ahead and made a purchased from me again. This time I mailed out the package via First class mail but with signature confirmation (totally useless, but at the moment I thought it granted some reassurance of delivery). I even wrote the addresss with the use of marker and in big lettering so that if the label were to be missing again; they have an address on the envelope. The contents of the package was worth much more this time around; $180. On July 26, 2016 (today) I filed yet a complaint with the USPS because I perceived the mishap was going to occur yet again; after seeing no progress of the package the past 48 hours. I opened a case with the USPS (HQ129281918) today because the package had a delivery date of (7/26/16) and according to the information of the USPS tracking label: 9402109699937755062210, the package never left the New York, NY 10199 facility. At this point I was very concerned. Began to think all kinds of conspiracy theories. 1 of the 2 of them had to be correct:

1. Post office in your particular area is negligent and is mishandling packages

2. The recipient may be affiliated with someone from inside the post office who is

intercepting packages from within

Its very hard to call this one but after looking up some information on line on the Hazelwood, MO mail facility, I came across very helpful information. It furthered my belief that the recipient may be in cahoots with a postal service employee. The recipient is very passive about this matter and it seems like I'm the only one dealing with the hardships (Hopefully, paypal seller protection would consider this report if a case is filed by buyer.) I may not be 100% certain but after reading the entire article and reading the reviews online for this particular post office; I felt I was in the ballpark so to speak. There's a very large number of packages missing at this location. There was also arrest made for several fraudulent postal employees too. This information can be retreived online if you copy & paste the link here : http://stltoday.com/news/local/crime-and-courts/hazelwood-postal-employees-accused-of-stealing-packages/article_7d570a58-0229-537d-93ba-9d6d4c9720d4.html

Earlier today, (7/26/16) I waited nearly an hour to speak to a USPS representative and was then redirected to USPS consumer affairs division (816) 374-9186 which is based in a neighboring state of Missouri. I was told that I should've used not only signature confirmaiton but insurance as well. So me and a million other people who mail letters and packages to Missiouri should use these services; all the time when mailing to this destination?? The personnel was not trying to acccept the concept that there may be malpractice by employees rather alluding to packages being damaged on route. I was told that I would have to wait 15 days or so before a determination is made on this case. All I can say for now be careful mailing your packages not so much to the state of Missiouri but if your package has to be processed by the Hazelwood, MO facility make sure its insured. I don't expect this location to be installing cameras in the mail room anytime soon. Possible fraud & theft at this post office? I most certainly believe so.

  • Apr 21, 2016

My mother and sister died in 2015, and I was given items of clothing and other semential items. These items were mailed from Illinois on August 25, 2015 to be sent to Mesa, AZ. It wads mailed in a "computer paper" sized box, and was securely taped. It was only supposed to take 8-10 business days for me to receive the items. After waiting for months, contacting the Postal Service as well as numerouss trips to our local Post Office, the box was finally delivered to me on November 12, 2015. The box was sent to me totally empty! All of the items I had in the box were gone!! In the empty box was a generic form letter from the Postal Service in Phoenix, AZ, which stated "the enclosed item was found loos in the mail or was damaged in handling by the Postal Service". How could it have been found loose or damaged? The box was securely fastened, and if there had been any problem in the sealing of the box, it would have been found by the original sender, the Postal Service in Illinois. The Postal Services offers a basic insurance of $300.00, if items are lost through the process from one location to another. I have been trying since November 12, 2015 to March, 2016 to receive the $300.00 insurance for the items the Postal Service lost. I filled out all the documentation the Postal Service required to receive the insurance, and I have sent letters requesting assistance to the Postal Service to settle this matter on December 21, 2015, February 2, 2016, February 16, 2016, March 9, 2016, and April 7, 2016. I sent all the documentation the Postal Service requested to settle this matter. Instead of assisting me and giving me the $300.00 insurance, they sent me a denial letter on April 7, 2016. They mentioned their rationale for this decision is the 'supporting documentation'; however, they never made the 'documentaion' available to me.

I realize in the large scheme of things, my issue may not be seen as important as a consumer being ripped off for thousands by some crooked organization; but I was ripped off by an organization that prides itself on professional service from one location to another. This service was not honored by the Postal Service; instead, my cherished items were stolen out of my properly sealed box. Pleasae also accept the pain and suffering I have received by having sentimental items stolen from me from 2 deceased people that I will never see again. This horrific incident has made it impossible for me to receive any closure from dealing with my mother and sister's deaths. Instead of the Postal Service handling this situation on an indivudual level, treating it with professionalism and compassion, I received unprofessional and inexcusable behavior from this institution.

I have detailed documentation for each interaction I have had with the Postal Service, and if you choose to handle my case, can prove everything I am telling you is true.

Please help me! Please help me right a serious wrong!

  • Apr 20, 2016

I provide the number for USPS in the box that wanted the number. I know it by heart because of the MANY TIMES of having to deal with USPS. DO NOT BOTHER TO CALL THAT NUMBER. YOU WILL BE SHOUTING AT THE TOP OF YOUR LUNGS AT A COMPUTER THAT WILL NOT CONNECT YOU TO A LIVE OPERATOR.

The local post offices are just as bad.

Meanwhile other delivery companies I really have ZERO problems with. There were some issues which are resolved and they are resolved EASILY. The problems with USPS are NOT RESOLVED.

I have had packages delivered to my front porch EVERY TIME with other shipping companies. Meanwhile with USPS they refuse delivery when it is raining?! They also CONSTANTLY have left mail and packages in the WRONG MAILBOXES or the WRONG ADDRESSES.

Also, every online merchant must stop using these CRIMINALS. These items are very expensive so it is important to use a trusted shipping companies instead of U.S.P.S..

  • Apr 1, 2016

My name is Luz V****-B**** and I am a Bookkeeper, living in the City of Plano-Texas, and working for Sales Mexico Lindo Restaurant, at 7515 E. Grand Ave. Dallas Texas 75214. Last Saturday March 27,2016 I mailed a package, priority mail from the Post Office of Plano which is at 3400 COIT RD. PLANO TX. 75075. I was told that the mail would be delivered on Monday March 28,2016 at it's destination.

The mail was for Ms. Karen C*****, CPA at the address of-C PLANO, TEXAS 75075 it was a letter sized manila envelope. inside the package was the 2015 paperwork for Mexico Lindo Restaurant. On Monday at 1pm. I checked with the CPA, Ms. Karen C**** to verify if she had received my mail and she told me that she did not receive anything. I inmediately called the Post Office on COIT/PLANO and ask to talk with Ms. RACHEL. The reason that I asked for her is because last year in 2015 the same thing happened at the end of February. Thanks God they found the package; the Post-man delivered to the wrong BOX. Aafter 3 or 4 days in March 02/2015 they delivered the package to the right person. This time it is now already 4 days and they can not find my mail.

I also called another number 1800-275-8777 and a lady MS. EDITH took my report and she told me that she will call me back, but nobody has called. I have been calling Ms. RACHEL, but she told me yesterday 3/30/2016, that she sent a driver to the address that it was supposed to be deliverd but the driver didn't find anything. I asked her if that was the driver who was scheduled TO DELIVER THE MAIL THAT MONDAY 3/28/016 and she said that she didn't know who delivered that day (I SAIDTO MY SELF..WHAT IS GOING ON..WHO IS WORKING THERE..NOBODY CARES ABOUT IT) I called again to 1800-275-8777 and again another person took my report, but she told me that she would transfer me to a Supervisor by the name of MS. JOSEPHINE...I don't know it she had a bad day. She took my report but she said that her system shows that they delivered to the address 2828 W. Parker Rd. Plano TX and they still investigating; and I ask her what about the SUITE #...??? she say that her system doesn't show SUITE....that she can not do anything else and she hung up on me, I could loose my job now, until now March 31,2016 I don"t know nothing....PLEASE WHAT CAN I DO!!!!!!!!!!IF i KNOW this it will happen again to me I will not send by mail...i will delivery my self.

  • Jan 16, 2016

For decades we have had residents living here with the same mailbox. Our mail carrier has always driven his own vehicle beings we are a rural neighborhood. Recently he has moved into the LLV mail vehicle and is making his own set of regulations to convenience his new ride. Issuing the vast majority of our neighborhood a letter saying we need to raise our mailboxes to the postal mailbox regulation height of 48"-52" from road surface. I have contacted and confirmed with USPS that postal mailbox regulation is 41"-45" from road surface. Which is the measurement of all our mailboxes. The mail carrier has threatened one resident that they are going to issue one more notice then they will start cutting down our mailboxes. Help this neighborhood out and expose the action of this location for their fraudulent notices, threats, and their horrible representation of USPS! I have opened a case against this location through the USPS consumer affairs. Who feels we are being mislead on the postal regulations from these two people. But we need help now.

  • Dec 9, 2015

For the past four months our mail has NOT been delivered by the USPS Sherman, Texas. The local carrier, as well as the postmaster, had approved our mailbox and location – yet, to date our clients have been calling complaining our address is invalid, and therefore our mail undeliverable. We researched USPS.com, “Look up a zip code” – USPS consistently shows

We were told by David at the Sherman post office nothing can be done and could be 5 to 6 months, maybe 8, until my address is in the system. Numerous conversations with Steve Fuhr, the postmaster at Sherman, have been absolutely useless. Steve stated he has entered the address into the database. Steve stated every week my address should be updated by Monday. EVERY WEEK the same lie, for months.

  • Sep 5, 2015

I am so very angry with the postal service I mean they are a government agency they've been around for 100’s of years delivering mail. So how do items just get lost especially a 25 pound box.

My son just finished basic training in Illinois and was sent to Pensacola, Florida he was excited because after their 1st 2 weeks thy get to where there civilian clothes. So he asked that I ship him his belongings. Which I gathered and called UPS 1st had and told them how the measurements and weight of package they said cost would run me pretty high so I said let me try the post office weren’t they saying not too long ago they wouldn’t be doing Saturday delivery because there wasn’t enough business or bankruptcy making all these cut backs. So I’m all about supporting my local post office. Went in on 8/1/15 bought a box that cost $5.99 packed it up delivery cost $46.96. Awesome save me about $20. Did I ever think it would not get to where it was going? NO, big mistake. Paid for general delivery not priority or anything because I was told it would be there by 8/7/15 and was given a tracking #. My son said he didn’t receive it I said give it till Monday. Checked tracking number and it said it left Casa Grande on 8/1/15. I’m like ok no other update that is weird. I called 1-800 # given same results they were no help the employees are rude and I was told to just deal with local post office because they are only a call center take the message and re-direct it to the local post office, fine. Called my local post office and was told that since it wasn’t priority mail it could take longer and to give it up to 20 days and a bunch of gibberish about why didn’t I just get priority mail of course I had no insurance on the package they may have offered it but recalling that day I am not even sure I was asked. I checked every day since and no changes on the tracking number. I called her back and she apologized and stated you know sometimes boxes get missed and are not scanned so now they would forward my information to a place out of PHX and I had another employee call me back and she would be handling my case. So there I go repeating the same story with this woman on 8/18/15 and she told me just to wait it out that hopefully it would just appear they have been having delays to Florida and I was like OK then how are his roommates getting there packages and my son isn’t? I said how a box weighing 25 pounds can just disappear. Both addresses were very clearly written on the box if something label did come off well why wouldn’t it just come back to me. She said you did see them put a label on there didn’t you? Obviously I was given a tracking # and it shows it leaving at a different time then when I was at the post office. I got the whole song and dance about these things happening and since it’s not priority and standard mail it gets there when it does. Well the dang employees should relate this message and not tell customers it will get there on a certain date. She just asked to be patient and to call her back 9/1/15. So that was my next step in the meantime nothing ever changed. I called her back on 9/1 and she was able to see the same information as me she stated that I needed to give her a detailed list of all items in the box sizes everything (mind you this is over $500.00 worth of my sons clothes) and if the item(s) were found where would we like them sent to) There next step in “procedure” is to contact the Processing Center in Atlanta, Georgia with them information I have provided once they send the information to them and if the “items” are found it will be mailed to me. This person I spoke and the employees do not follow back up to see what is going on. Now what kind of customer service is this, how is this even allowed? She wasn’t able to give me no information on the processing center. Don’t you know with a tracking # what truck it got on and where did that truck go? She said mostly all items go to Bell Garden, California and then get sent on their way. Basically, I’ll just have to wait to see if something pops up in my mail today, next week, next month or even in January 2016 all I am told is to wait. So I am pretty well not me my son has just lost all of his clothing items. I feel horrible..here he is serving his country & the d**n United States Postal Service has a crappy way of dealing with lost items. I will avoid spending any money at any post office as much as I can. I had to send him a few other items and most definitely I went to UPS on 8/28 and he got his items on the date I was promised 9/3/15 they will get my business.

Another lesson learned is to always, always buy or ask about insurance.

  • Sep 3, 2015

Little did I know that as I watched the mailman walk past my home on August 31, 2015 that it would lead to me gaining a totally different perspective on the way things are being done through the post office. At this time I do not know if this deception is through only my local branch or if it extends nationwide. What I do know is that I am concerned.

On August 31, 2015 I just kinda strugged at the fact that I wasn't receiving mail today after I had waited about ten minutes or so for mail delivery; prior I had observed the mail truck arrive on my street and park at it's usual spot. Nothing uncommon about going a day without a piece of mail right; then too yay no bills for me today.

A couple of weeks prior to today I had taken to writing a letter to the Consumer Advocate department in Washington DC as a result of an accummulation of issues with the local post office. I decided to phone the USPS hotline for two reasons. First I wanted to find out if I should expect a response to my letter; i.e. response time etc. Next I wanted to report that a package I was expecting to receive was showing as "delivered" on this very day; the same day that I had watched the guy walk pass my home without leaving not one piece of mailing. How could this be?

As a result the representative that I spoke with after a forty minute hold time; informed me that I would recieve a response within thirty days of the date they received my letter and in addition he issued me a case number in regards to the delivered but missing package.

The following day I checked my mailbox two hours earlier than the usual mail delivery time because I am aware that the local post office delivers packages earlier in the day than regular envelope mailings. Sure enough my box was filled with packages. Feeling apprehensive I removed the packages, took them inside, and took pictures of my clock as well as about five to seven packages; some were for other residents within my home. Letter mailings had also been included within the delivery.

Upon examining the packages I noticed a second package that had been sent to me via priority also. Out of curiosity I used the USPS tracking website to observe it's "expected" delivery date and well it was also showing as if it had been delievered the previous day. The other packages were all from places like China and were marked "untracked;" go figure. Two hours later I decided to check the mailbox again but this time around the usual delivery time just to confirm or put away my suspicions and well guess what? I unlocked my mailbox to find advertisements and flyers; there had been a second delivery.

It is not my intent to come across as a trouble maker nor a whiny consumer. However I am upset. I am upset that because of deception initially I didn't know if my neighbor had my delivery or if I should contact the seller of the item I was expecting and alert them to me not receiving it or what. I doubt that it's all a coincidence that both priority packages were marked as delivered when in fact neither of them were. It made me feel as though the post office or postal worker(s) would rather have me feel as though I'm crazy rather than to simply wait until the actual dilvery occurs to mark packages as delivered in/at the mailbox :(

  • Aug 12, 2015

We have had to file three complaints against this post office in the past eight months.

Violations include not providing services paid for, failure to deliver mail, refusing prepaid packages and possible mail tampering.

On JUly 24th, 2015, my son went to this post office to mail a certified letter to the local mayors office. For some reason clerk #11 (short stocky male with white hair approx. late 50's) refused to stamp the certified mail receipt.

When my son insisted that he stamp the receipt, the clerk became somewhat irate.

The next day using the USPS tracking device, this letter came up 'not found.' Calls to this post office were futile. So on 7/28/15 we typed another letter and mailed it via certified mail return receipt at a cost of $6.74.

Today, 7/30/2015 we received the missing letter in the mail stamped 'return for postage' with a sticky note attached to it stating that $3.94 was due. We have two receipts for payment. The supervisor at this post office (clerk # 4) said that there is no record of payment. I believe he was trying to insitgate an argument. I as said, we have had to file three complaints against these indivduals at this post office. We believe that they are possilby retaliating against us for these complaints.

We called the USPS 800-275-8777 customer service line today and the woman we spoke with said that there was no record of this letter sent certifed mail. She then said that we had insufficient postage on it. Well which one was it?

At the New Haven Indiana post office an employee there was arrested for stealing gift cards sent out by Kohl's deparment store twice a year to residents. We are going to continue with this problem until we find the person within the postal service that will finally do something about these obnoxious employees of the Huntingtington Indiana post office.

Someone needs to inform these postal employees that it is a crime to tamper with the US mail.

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